Career
Marketing Manager, Web Operations
Oct 2023 – Present
Intuit · Contract
Web content management on turbotax.intuit.com using WordPress. Built a 50+ page publisher's wiki, mentoring new hires, and exploring AI-augmented publishing workflows. Rehired after mandatory contractor break.
AVP, Web Content Analyst
Feb 2015 – Sep 2023
Bank of the West
Managed content across multiple CMS platforms for BankoftheWest.com. Led two full site rebuilds (400 pages), two CMS upgrades, cross-functional training programs, and enterprise digital asset management.
Web Publisher, Wholesale UX
2011 – 2014
Wells Fargo · Contract
Two contract engagements. HTML-based web publishing for internal portals. Led post-migration cleanup in Tridion CMS touching ~53,000 files. Cross-functional team leadership and documentation.
Co-Founder, Developer & Content Producer
2010 – 2015
UrbanFantasyReads.com
Co-founded and managed a content website end-to-end — technical architecture, content strategy, editorial, and audience growth.
Education
Web Design & Development
UC Irvine · 2014–2015
Technical Writing
UC Riverside · 2011–2012
M.A., Counseling Psychology
Golden Gate University · 2001–2003
B.S., Psychology & Sociology
University of Oregon · 1994–1996